Terms & Conditions
Our Guarantee to you
All orders are covered by our 28 days no quibble guarantee
Once an order has been placed we will confirm that your order has been received by sending an e-mail to the e-mail address you provide in your registration form. This does not constitute acceptance of your order, nor does it guarantee that all items are available at the prices shown in the confirmation. However, in the event of there being any discrepancy in price, or should any product be no longer available we will telephone you, or send you an e-mail to explain the position and to ask for your instructions. We will not vary your order without your agreement.
All credit and charge card holders are subject to validation checks and authorisation by the card issuer. Payment will be debited to your account before despatch of your purchase. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Mulberry Bush has taken great care to ensure prices are accurate. Prices may change over time and all prices include VAT where appropriate. Promotions and prices you see in the Mulberry Bush paper catalogue may not apply to www.mulberrybush.co.uk and vice versa.
We can despatch orders to most countries in the world, but because of restrictions in our liability insurance we cannot despatch orders to USA or Canada.
We do not accept Payment by Paypal where an order is to be despatched to a forwarding agent.
From time to time we may offer a product or products at a discounted price, where the total order value, excluding an postage and packing charge, is over a certain threshold amount (£50 as at March 2013). This is called our Bonus Buy offer. Only one discounted price Bonus Buy item can be added per order. This offer is not negotiable. Products revert to full price if your return to us of an item (or items) reduces the total order value to below the Bonus Buy threshold. This offer is only valid whilst stocks last or until the end dates published in our paper catalogue. Should more than one Bonus Buy item be listed in an order confirmation e-mail at the reduced price we reserve the right to charge the full price for the lowest priced item or items.
Credit Card Misuse
The majority of card issuers either cover all the charges that may result from unauthorised use of your credit card or debit cards, or may limit your liability to £50.
We will take all reasonable care to keep the details of your order and credit card information secure but unless we have been negligent, we will not be liable for any losses you may suffer as a result of unauthorised access by a third party to the information transmitted by you when ordering products or services from mulberrybush.co.uk
Please see our Guarantee and Refunds information
1. Any contract between us, whether for use of the site or in relation to the purchase of products through the site will be governed by the laws of England and Wales and both parties, (you and Mulberry Bush Limited) submit to the non-exclusive jurisdiction of the English Courts.
2. Mulberry Bush Limited has taken every care in the preparation of the content of this web site, however we cannot guarantee uninterrupted and totally reliable access to this web site and so, therefore, cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Mulberry Bush Limited disclaims all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this web site and will accept no liability for any loss or damage arising as a result of problems with access.
3. Mulberry Bush Limited shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this web site.
4. Certain (hypertext) links in this site may lead to other web sites which are not under the control of Mulberry Bush Limited. When you activate any of these you will leave the web site and Mulberry Bush Limited has no control over and will accept no responsibility or liability for the material on any web site which is not under the control of Mulberry Bush Limited.
5. We may make software owned or operated by third party companies available to you. You must only use this software in accordance with the terms and conditions imposed by the third party provider.
Mulberry Bush Ltd is registered in England at Companies House.
Company registration number: 3284384
Registered address: Oakdene, Farthings Hill, Horsham,West Sussex, RH12 1TS